Billing Terms and Conditions

Your Guide to a Seamless Shopping Experience

Welcome to CustomPaintball.Co, where we strive to make your shopping experience as smooth and transparent as possible. To ensure clarity and trust, we’ve outlined our Billing Terms and Conditions below. Please take a moment to review these policies before placing your order. If you have any questions, our team is always here to help!

Payment Options: Flexible and Secure

We offer multiple payment methods to make your purchase convenient and secure:

  • Accepted Methods: Major credit cards (Visa, MasterCard, American Express), PayPal, and other options listed on our website.
  • Payment Timing: All payments are due 50% in advance and 50% upon readiness for shipping. 
The image shows Billing Terms and Conditions page pricing options
TAXES-BASED-ON-LOCATION-AND-CALCULATED-AT-CHECKOUT

Pricing: Transparent and Up-to-Date

  • Currency: All prices are listed in US dollars (USD).
  • Taxes: Prices displayed exclude applicable taxes, which will be calculated at checkout based on your location.
  • Price Changes: While we aim to maintain consistent pricing, we reserve the right to adjust costs without prior notice. Rest assured, any changes won’t affect orders already placed.

Our goal is to provide high-quality custom paintball gear at competitive prices.

Order Confirmation: Peace of Mind

Once you place an order, you’ll receive an email confirmation that includes:

  • Your order number for easy reference.
  • A summary of the items purchased.
  • Total cost, including taxes and shipping fees.

This email serves as proof of your transaction. Be sure to check your spam folder if it doesn’t arrive within a few minutes.

Image shows Order Confirmation Peace of Mind

Cancellations and Refunds: Hassle-Free Policies

  • Cancellations: Orders can be canceled within 24 hours of placement. Simply contact us at info@custompaintball.co with your order number.
  • Refunds: Eligible refunds will be issued to the original payment method within a reasonable timeframe.
  • Customized Items: Personalized or customized products (e.g., jerseys, patches) are non-refundable unless they arrive damaged or defective.
  • We understand plans change. Here’s how we handle cancellations and refunds!

Shipping and Handling: Fast and Reliable Delivery

  • Costs: Shipping fees are calculated based on the weight of your order and destination. These charges will be displayed at checkout.
  • Accuracy Matters: Ensure your shipping address is correct to avoid delays.
  • Delivery Times: While we aim to ship orders promptly, delivery dates are estimates and not guaranteed.

For international orders, customers are responsible for any customs duties or import fees imposed by their country.

Image shows terms of Shipping and Handling Fast and Reliable Delivery

Taxes: Compliant with Local Laws

  • Customers are responsible for all applicable taxes, as governed by the laws of their respective jurisdictions. During checkout, taxes will be calculated automatically based on your location.

Fraud Protection: Keeping You Safe

  • To safeguard against fraudulent activity, we may request additional verification or documentation before processing certain orders. This measure ensures the security of both our customers and our business.

Dispute Resolution: Fair and Transparent

  • In the unlikely event of a dispute or claim related to your purchase, the matter will be governed by the laws of the state of Country. By using our services, you agree to resolve disputes through fair negotiation or legal means, as necessary.

Modifications to Terms: Staying Updated

  • We reserve the right to update these Billing Terms and Conditions at any time. Any changes will take effect immediately upon posting on this page. We encourage you to review this section periodically to stay informed about our policies.
Image shows CUSTOM-PAINTBALL-SUPPORT-TEAM dedication

Contact Us: We’re Here to Help

  • Have questions or concerns about our Billing Terms and Conditions? Our friendly customer support team is ready to assist you. Reach out to us at:
  • Email: info@custompaintball.co
  • Phone: +1(540)295-1571
  • Live Chat: Available on our website during business hours.

Why Choose Custom Paintball?

  • At Custom Paintball, transparency and trust are at the heart of everything we do. Our Billing Terms and Conditions are designed to protect both you and our business while ensuring a seamless shopping experience.

    Shop confidently knowing that your transactions are secure, your orders are handled with care, and our team is always available to support you. Let’s gear up together!

Image Shows Player is happy to wear Top Design-Paintball Jersey